SHIPPING & RETURNS
EXCHANGE OR CREDIT NOTE ONLY
If for any reason you are unhappy with your order, we are able to exchange or offer a credit note under the following conditions:
- The item is received within 14 days following the date of delivery.
- The product is not worn or used, is sent in it's original packaging with all labels still attached
We can only exchange an item for a different size or colour in the same style or for a different product of the same price as the original item.
You will be responsible for paying postage costs associated with this policy.
Shipping costs are non-refundable
You will be responsible for covering your own shipping costs when returning the product.
if you are returning any item over £75, we recommend you use a shipping service that can be tracked or purchasing shipping insurance.
The following products may not be exchanged or credited under this policy:
Goods that have been used, worn, washed, modified or damaged in any way.
SENT THE WRONG ITEMS?
We rarely make mistakes this can happen. If it's happened to you we're very sorry and we'll do our best to get the right items to you as soon as possible. Please get in touch with our Customer Service team at firstname.lastname@example.org.